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Student Support

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Student Support Centre

Overview

Through these core programs and other wellbeing activities the Student Support Centre contributes to the quality of student learning experience and their academic success. It seeks to decrease the College dropout rate and increase the diversity of students鈥 experience. Without effective student support, students that do not have an academic, emotional and social connection with the institution at cultural level are more likely to give up their studies.

Most services are available in person or online via video chat.

For more information see:

Support for Students Policy

Academic Support

Academic Style Guide Preview | 橘色直播

Students that encounter academic difficulties may request the support of an Academic Advisor. A consultation session can be booked via ExO where availabilities of advisors are posted. A typical session involves understanding the issues presented and upskilling the student in their writing, essay formatting, referencing and other academic abilities required.

Sessions requested can be either in person or via online video chat for those traveling far or interstate.

Students on academic probation or identified as at risk of failure are referred to the Student Support Centre as per their intervention strategy developed by the Head of School. Before students are assigned to a plan it is essential the SSC understands the needs of the student. A 60-minute initial consultation with the Academic Skills Advisors will be conducted to ensure their level is matched with a particular service.

The student may be asked to participate in:
鈥 Small Group Coaching
鈥 Upcoming Workshops

Small Group Coaching
After an Initial Consultation, students will be referred to a small group which involves more specific course coaching. The small group size allows for maximum participation for students and peer learning engagement. Groups will be formed around courses and the upcoming assessments students must complete. Other materials that may be addressed include:

鈥 An overview of academic skills
鈥 Essay writing skills
鈥 Presentation skills

Small Groups aim to meet weekly over a minimum of 6 weeks. The Academic Advisor will consider each group’s progress and readiness to progress after this duration.

Academic Skills Workshops
Various workshops conducted throughout the semesters and aligned with the rhythms of college academic needs. These workshops are aimed for groups of 20-30 students and participant numbers are increased as per needs basis. Students are encouraged to participate to increase their academic development. “At Risk” students may be referred to participate after an Academic Skills Consultation alongside their Small Group.
Key academic workshops throughout the year address:

鈥 Referencing
鈥 Plagiarism
鈥 Argument building and critical thinking
鈥 Foundational essay writing skills
鈥 橘色直播 management (and general time management)

The Student Support Centre offers the development of language proficiency and assists students in meeting the College鈥檚 English language requirements. Overseas students who have achieved the required IELTS scoring may require further language support in addition to their academic requirements. The SSC desires to journey with students and provide support to ensure their language skills keep up with academic demands.

English Language Skills Consultation
Students requiring the development of their English language skills will be referred to the Student Support Centre by schools/programs as per their intervention strategy. The outcome of the consultation will determine which program and small coaching group the student enters.

Small ESL Group Coaching
Similarly to Academic Skills, after a consultation, students will be referred to a small group which involves more specific course coaching focused at ESL students. Groups are formed around the level of speaking and writing skills and the course the student is enrolled in. During the group they will address:

  • Critical Thinking
  • Overview of English language academic skills
  • Essay writing skills
  • Presentation skills

Small Groups aim to meet weekly over a minimum of 6 weeks. The English Language Skills Advisor will consider each group’s progress and readiness to progress after this duration.

Student Support

Counselling Session
The SSC is committed to supporting the social, physical and spiritual health and wellbeing of the College鈥檚 students. From time to time some students may experience difficulties in life that require professional guidance and support in navigating study, work, relationships and other mental health matters. Students may wish to make a self-referral to see a counsellor or they may be referred to the counsellor by schools/programs should it be required.

The service is confidential and includes Individual Counselling, Career Counselling and Group Work. Our counsellors are committed to helping students accomplish their educational and life goals by helping identify strengths and offering support where needed. We offer a safe, supportive and private atmosphere in which to discuss any concerns, and these services are available to all 橘色直播 students at no cost.

Appointments can be sought through the request form on the Student Support section of ExO (Learning Management System) or at the centre. Information about appointments remains confidential. The college offers six free one-hour sessions per year (with special exemptions allowing up to ten sessions).

Mental Health Workshops
Key mental health workshops run to provide students with skills to help navigate and support mental health matters for their personal wellbeing and those around them. The Student Support Centre runs workshops/seminars on:

  • 鈥 Stress management
  • 鈥 Performance anxiety
  • 鈥 Understanding emotions
  • 鈥 Caring for those with depression
  • 鈥 Conflict resolution

The Gathering
Every Wednesday staff and students gather together for a chapel service called The Gathering. All students are welcome to participate and help serve the service in a variety of ways. The purpose of this time is to reflect, encourage and centre our lives around God as the people of God.


Kim Rodgers, our Mission Engagement Coordinator is accessible on campus from Tuesday to Thursday. This service is available to students that may wish to seek pastoral care or guidance by visiting the SSC or through the request form on the Student Support section of ExO or at the centre.

Kim Rodgers is available for contact on 02 9819 8839 or at kim.rodgers@excelsia.edu.au

The Disability Advisor is accessible in the Student Support Centre should students living with a disability require assistance. The Advisor journeys with the student during their studies to increase their skills, independence, personal growth and development through the provision of active support and their enhanced participation as a valued member of the Excelsia community. The Disability Advisor advocates for domestic students requiring disability services including access to government agencies. Overseas students are encouraged to contact the college prior to study. The Disability Advisor will then assess the requirements and communicate the support offered. Please note the SSC is not required to make adjustments based on disability needs where there is evidence that doing so would impose unjustifiable difficulty on the college.

橘色直播 desires all students to succeed beyond their studies and find fulfilling employment and career. The Career Service at the Student Support Centre supports Excelsia鈥檚 mission, to benefit the world by preparing graduates to lead in a range of professions, by helping establish career pathways and goals.

Career Advice Consultation
Students may request a consultation with the Career Advisor to receive individualised support and information on the next steps in their desired career. The consultation develops career goals, identifies potential obstacles and provides insights into chosen industries.

Career Workshops
Career workshops provide students with skills and insight in assisting them with their job search skills, planning careers, interview techniques and how to optimise engagement with modern platforms (e.g. LinkedIn). Students in their final year of study are encouraged to participate in these workshops.

The Indigenous Support Advisor is accessible in the Student Support Centre and functions to increase the success and wellbeing of Aboriginal and Torres Strait Islander students studying at 橘色直播. The Advisor provides support for Indigenous community members through regular contact, and liaison between staff and the Excelsia community. Aboriginal and Torres Strait Islander students receive advocacy, assistance and guidance in conjunction with necessary external indigenous services and activities within the college.

Support Available

Academic advice and advocacy
Advocacy is an important provision whereby Student Support – Indigenous Advisor can negotiate on the students behalf in a range of areas such as: assignment extensions; ‘show cause’; special consideration, academic progress and supplementary assessment.

Indigenous Academic and Equity Program (IAEP)
One to one tuition
Under the IAEP an Indigenous Australian student may access up to 2 hours per week (during the teaching period) to a maximum of 8 hours as approved through their application.

Group tuition
Tuition to a group of Indigenous Australian students may also be provided where more than one student is enrolled in a particular subject and have expressed a preference for group tuition.

Exam preparation
Up to 10 hours total additional hours for full-time students and 5 hours for part-time students may be accessed during the college examination period.

Student Service

Orientation is your first introduction to 橘色直播 as a student. You鈥檒l be provided with the necessary information and preparation for the commencement of your course, including:

  • Enrolment procedures
  • Financial information
  • Student ID cards (includes travel concession for those eligible)

Orientation also gives you the chance to meet the 橘色直播 community through get-togethers, activities and events.

Go to Orientation page to find out more.

The weekly campus chapel, the Gathering, features talks from guest speakers, creative presentations, worship times and general announcements. Each faculty also has specific student chapels to foster a culture of learning and community.

Throughout the year, the College hosts many social events for students. Beginning with a Campus party at Orientation, we hope you see instantly why the 橘色直播 community is so contagious!

During semester, look forward to activities run by the student council, including college-wide events and social nights, weekly gatherings and chapels, and BBQs.

Go to Event page to find out more.

The Student Representative Council (SRC) is an elected body representing students鈥 interests and promoting activities that benefit the听College’s community. Students in each discipline, including international students, elect two student representatives who will work closely with their respective Head of Schools to articulate and implement a vision for enhancing student well being and resolving issues of concern whenever they arise.

Student representatives also assist 橘色直播 leadership with activities to develop leadership skills, provide moral and spiritual direction for the student body, and support the mission, vision and values of the College.

It is important to enjoy your city and your campus without having to worry about your safety being jeopardised.听Visit our Campus Safety page to find out more.

A variety of student accommodation is available in Sydney, whether it be a lodge, private renting or a home stay.

Student Housing听is a great place to meet other students living in Sydney. Usually accommodation is in single bedroom/study or twin-share bedrooms with individual study areas. Meals are generally served in the dining room, and there are indoor and outdoor common areas. The Housing Supervisors provide meals and take care of general household management. For more information on Student Housing, contact the following organisations:

Robert Menzies College

Robert Menzies College (RMC) is a wonderful place to live. It is a diverse community of students in a similar stage of life.

RMC is located opposite the Macquarie University train station and is either a single train stop or a walk from 橘色直播.

RMC’s community consists of Australian and international students and has a variety of social events throughout the year. It is a university-based living and learning community with strong academic and pastoral support. Five Christian families live on site to provide support to students and RMC offers valuable opportunities for Christian leadership and service.

Accommodation for men and women comprises of 300 single bed, fully furnished rooms in six residential blocks. Students from all over the world help make up the friendly and welcoming community for which Robert Menzies College is known.

Your room @ RMC
All rooms include a single bed, desk, chair, storage cupboard, bookshelves, free internet and phone. Choose from private ensuite, shared gender-specific bathrooms, private kitchen, or shared kitchens.

Meals @ RMC
Options include fully-catered, semi-catered or self-catered. Packed lunches and late dinners are available.

Features @ RMC
Academic Tutors including in Academic English, pastoral support, non-denominational church on-site, social, cultural and sporting programs, free gym membership, scholarships available for local and international students, gated premises and study rooms. Recreation facilities including music room, billiard table, table tennis, foosball, volleyball court, TV with Foxtel and projector, laundries, dining room and courtyard with barbeque.

Benefits of Living on Campus @ RMC
鈥 All bills included: i.e. no charge for electricity, water, local telephone calls or internet
鈥 Free gym and pool membership at Macquarie University
鈥 Safety and security with electronic swipe card entry
鈥 Save on transport costs
鈥 Friendly environment
鈥 Focus on study and utilise academic support
鈥 Free vacuum, linen and bathroom cleaning service
鈥 Alcohol-free campus policy
…and much more!

To find out more about Living@RMC visit the website